Help
Bandizip in comparison with other archivers
How to use Multi-core Compression
How to use the Finder’s right-click menu for Bandizip
How to set Bandizip as the default app to open archives
How to open ALZ and EGG files on Mac
How to use Extract Here (Smart)
How to split a large file into smaller files with Bandizip
How to view a list of files in an archive
How to modify an archive without decompression
How to set a password for an archive
How to encrypt filenames in archives
How to preview image, document and music files in an archive
How to move files to Recycle Bin (Trash) when deleting
How to use the Password Manager
How to use Repair Archive
How to use the Password Recovery
Troubleshooting
How to troubleshoot when codepage auto-detection doesn’t work correctly
How to troubleshoot when Error 22 occurs and Mac Finder on Catalina can’t extract ZIP archive
How to troubleshoot when a split archive can’t be decompressed
How to troubleshoot when an extracted app file can’t be opened
How to troubleshoot when it takes too long to open archives
How to troubleshoot when a badge icon for files doesn’t appear in the Finder
How to troubleshoot when the Finder displays for external volumes incorrectly in the sidebar
How to troubleshoot when I can’t uninstall Bandizip
How to troubleshoot when I can’t install Bandizip on the App Store
How to request a refund for Bandizip that you bought from the App Store





〈 Help

How to troubleshoot when the Finder displays for external volumes incorrectly in the sidebar

To use Bandizip on the Finder's right-click menu, you should configure the system to use the Finder extension of Bandizip. You may find that, however, if when you enable the Finder extension of Bandizip, the Finder displays icons external volumes incorrectly in the sidebar.

This issue occurs by macOS itself and is reported not only with Bandizip but also with many other apps utilizing the Finder extension. Currently, third-party app developers cannot fix the issue and it is believed that actions from Apple is required.

If you do not want the icon displayed incorrectly, for now, you should disable "Enable the Finder menu on external drives" in the preferences of Bandizip or disable the Finder extension of Bandizip.